1. Define what learners should demonstrate
Start with observable behaviors such as confirming location, documenting incident information, asking required questions, communicating clearly, assigning a unit, or explaining a decision during debrief. A smaller number of focused objectives usually produces a clearer exercise.
2. Decide which roles participate
A basic scenario may use one trainee and one caller role player. More advanced sessions can add a dispatcher, first-responder role player, and instructor. Decide who controls information and how each role will communicate before selecting equipment.
3. Plan the workstation and audio environment
Consider display size, keyboard and mouse placement, headset routing, microphone selection, instructor visibility, and separation between learners and role players. Test audio devices at each station before a class session begins.
4. Build scenarios around decisions
Provide enough information for the learner to act, but do not script every exchange. Identify the key facts, possible complications, role-player cues, expected documentation, and the point at which the scenario should end.
5. Establish a repeatable training loop
Brief the objective, run the scenario, preserve the activity record, and debrief from specific observations. Repeat the exercise when useful, changing only the variable connected to the coaching goal.
6. Keep local requirements in view
Align scenarios, prompts, terminology, evaluation, retention, and privacy practices with the program’s own policies and applicable requirements. A simulator supports instruction; it does not replace program governance.
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911SimPro brings simulated call-taking, CAD, radio, role play, and instructor review together for scenario-based practice.
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