Introduce the role
Help learners understand how call-takers gather location and incident information while managing a structured workflow.
High school and CTE programs
Make public safety communications tangible.
911SimPro gives high school and career-technical education learners a structured environment to practice listening, documentation, communication, and coordinated decision-making.
Capabilities
A classroom experience built around practice
Use role-based scenarios to move from instructor explanation to observable learner performance without placing students in a live emergency environment.
Rotate responsibilities
Assign call-taker, dispatcher, caller, first-responder, and instructor responsibilities across an exercise.
Build communication habits
Practice clear questions, accurate notes, radio phrasing, and information handoffs in repeatable scenarios.
Connect classroom concepts
Bring phone, CAD, mapping, responder units, and radio activity into a single learning sequence.
Debrief from evidence
Review timestamped actions, notes, protocol responses, and completed scenario reports after practice.
Adjust the environment
Configure labels, incidents, units, locations, users, and scenario resources for the program.
Actual SimSoft training interface; displayed names, locations, and incidents are simulation data.
Inside SimSoft
From explanation to observable practice
A simulated console makes the workflow visible. Instructors can observe how students locate information, document an incident, communicate with role players, and coordinate units.
- Suitable for instructor-led classroom scenarios
- Multiple roles support collaborative exercises
- Repeat scenarios as learner skills develop
- Use local training materials and policies where appropriate
Discuss your training environment
Tell us about your learners, roles, space, and goals.